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Branding and social media — they seem to go together so well, yet
they’re both widely misunderstood. While social media can serve as a
gigantic megaphone for your brand, social media tools such as Facebook
and Twitter can also give a company a golden opportunity to shoot itself
in the figurative foot.
How are people using social media to interact with brands, and how
are companies using the power of social media to reach more customers?
Who is most receptive to brands on Twitter? How about on Facebook?
It’s time to shed some light on branding and social media, and to do that, AYTM Market Research
surveyed 2,000 Internet users, randomly chosen from its huge built-in
online panel. The researchers asked a variety of questions about how
Internet users like to get updates about brands, where they like to hang
out online, the kinds of people brand managers can expect to encounter
in the social media universe, and whether prospective customers prefer
to interact with brands on social media.
http://mashable.com/2011/12/15/branding-and-social-media/
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